McKinsey and Company

McKinsey Classics | September 2013

 
Managing CEO transitions

Using CEO transitions to shake up companies

An entrenched status quo besets even the most flexible organizations, for all managers must know who is important, how to get things done, and what success really means. Although a new CEO’s arrival disrupts this web of convention, the resulting period of unsettling change is also a time of opportunity. To learn how companies—and freshly appointed chief executives—can use it to challenge the established corporate order, read “Managing CEO transitions,” (1994), an article on a topic that’s more relevant than ever now that their number is rising.

Related reading

Making the most of the CEO’s last 100 days January 2011

Letter to a newly appointed CEO June 2010

Planning for your next CEO February 2010

A guide for the CEO-elect August 2005

Did you miss the previous Classics Newsletter?

How to manage customer value

People buy products and services not on price alone but on customer value: the relationship between costs and benefits. Although this trade-off has long been recognized as critical for marketing, businesses often get their price–benefit position wrong and ignore the reactions of competitors and customers, not to mention the impact on an industry’s profitability.more

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