The fact that 10 of history’s 15 largest bankruptcies have occurred since 2001 shows how hard it is to manage companies for both short-term performance and long-term health. This month we present a classic Quarterly article (August 2005) examining that challenge. [includes audio] more
Innovative companies spent the past century seeking to increase both factory output and product quality at the same time. Read how McKinsey has played a leading role in efforts to bring similar improvements to service processes. more
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