Insights on Travel, Logistics & Infrastructure

Report

The state of tourism and hospitality 2024

– Tourism and hospitality are set to soar, powered by new travelers, destinations, and trends.
Podcast - The McKinsey Podcast

A new itinerary for the tourism industry

– Consumers of all ages, from different parts of the globe, are prioritizing travel. Here’s what providers should know to tailor... experiences in ways that will attract and delight today’s tourists.
Article

Now boarding: Faces, places, and trends shaping tourism in 2024

– Global travel is back and buzzing. More regional trips, newly emerging travelers, and a fresh set of destinations are powering... steady spending.
Article

The way we travel now

– A survey of travelers reveals disparate desires, generational divides, and a newly emerging set of traveler archetypes.
Article

Destination readiness: Preparing for the tourist flows of tomorrow

– As global tourism grows, it’s crucial for destinations to be ready. How can the tourism ecosystem prepare to host unprecedented... volumes of visitors—while also managing the challenges?

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Travel

Video

The hotel of the future

– In the 2030s, the best hotels will offer highly personalized guest experiences, sustainable travel options, and attractive employee opportunities.
Article

Next stop for Spanish tourism excellence: Sustainability

– Spain’s tourism sector has an opportunity to help position the country as a sustainable—and therefore more desirable—tourist destination.
Interview

Travel Disruptors: Bringing fintech to travel booking

– Hopper has acquired 100 million mobile users by offering consumer-friendly financial products and a gamified app experience, according to cofounder Frederic Lalonde.
Survey

Outlook for China tourism 2023: Light at the end of the tunnel

– With China’s travel restrictions lifted, demand is strong among Chinese tourists. Here’s where these travelers plan to go and what they’d like to do.

Logistics

McKinsey Direct

Key trends shaping China’s less-than-truckload logistics market

– The size of China’s LTL market may fluctuate in the short term, but there are promising prospects for sustained growth and economies of scale in the medium to long term.
Article

Digitizing mid- and last-mile logistics handovers to reduce waste

– Three tech-based innovations have the potential to reduce waste at handover points along the logistics chain.
Interview

Logistics Disruptors: Samsara’s Sanjit Biswas on scaling real-world impact

– Just eight years after its founding, Samsara is publicly traded with an annual recurring revenue of over $850 million. And the journey is just beginning.
Interview

Logistics Disruptors: Data-driven insights for greener shipping

– With AI’s help, ships are using less fuel and keeping people safe at sea, says ZeroNorth’s Pelle Sommansson.

Infrastructure

Article

Good, better, best: Railways are advancing their ESG agenda

– A comprehensive ESG strategy could help railway companies to advance their sustainability agendas—and address more than decarbonization.
Article

Powering the transition to zero-emission trucks through infrastructure

– The United States has committed to 100 percent zero-emission truck sales by 2040, but what needs to happen on the ground?
Article

Infrastructure technologies: Challenges and solutions for smart mobility in urban areas

– Smart mobility solutions can transform city living and improve quality of life—but are difficult to implement at scale. A collaborative, ecosystem approach could be the way ahead.
Article

How to entice travelers to change tack to track

– Understanding what informs transport choices is the first step to encouraging a shift to trains.

Featured collections

Event

Accelerating future-ready infrastructure: The best ideas from the 2024 GII Summit

Leaders who gathered at the 9th Global Infrastructure Initiative Summit discussed the solutions necessary to shape the future... of infrastructure and the opportunities that lie ahead.
Collection

Logistics Disruptors

Global logistics has arrived at the forefront of digital transformation. Meet the companies shaping how goods will move tomorrow.
Collection

Driving the future of transport

A collection of insights from McKinsey’s Digital and Travel, Logistics & Infrastructure practices to help decision makers... advance technological change.
Collection

Paving the way to sustainable transportation

A collection of insights from McKinsey’s Sustainability and Travel, Logistics & Infrastructure practices to help transportation... stakeholders realize their zero carbon aspirations.

More insights

Article

Decarbonizing logistics: Charting the path ahead

– Companies need to reduce their logistics emissions to meet decarbonization targets, but a new McKinsey survey finds that few companies... have clear plans to do so. What is the best path forward?
Article

What is the future of travel?

– Travel is roaring back after the COVID-19 pandemic nearly decimated the industry. Here’s what you should know about the... journey ahead.
Article

Six trends shaping new business models in tourism and hospitality

– Tourism and hospitality companies have transformed over the past decade. Here’s a look at trends related to accommodations... and experiences.
Article

Updating perceptions about today’s luxury traveler

– Some widely held notions about luxury travelers—such as how much money they have or how old they are—could be due... for reexamination.
Interview

Trade’s trajectory: A conversation with Yuvraj Narayan

– DP World’s Yuvraj Narayan discusses the challenges and opportunities that port operators are seeing and how the nature of... trade could evolve over time.
Article

The generative AI opportunity in airline maintenance

– For everyone from repair copilots to clerical assistants, generative AI can improve productivity and ease labor shortages. How... can airlines and related companies get the basics right?
Article

Making green logistics services profitable

– Logistics companies have struggled to commercialize decarbonized services. A new approach could help win over customers and boost... margins while reducing emissions.
Article

How the world’s best hotels deliver exceptional customer experience

– Luxury hotels know that the secret to top-tier customer experience is a culture of excellence.
Article

The journey toward AI-enabled railway companies

– Railway companies could use opportunities created by rapidly evolving artificial intelligence technologies as a catalyst to improve... the way they plan and deliver operations.
Article

The shifting sands of M&A in transportation and logistics

– After several tumultuous years for M&A, powerful forces are transforming the industry and shaping five new investment priorities... for 2024 and beyond. Capitalizing on those priorities requires action, now.
Report

Digital commerce: A growth opportunity for Greece

– Digitizing Greece’s retail and hospitality sectors could help drive macroeconomic growth by expanding digital commerce and... the overall digital economy.
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