As executives in the private and public sectors make plans for bringing employees back to workplaces amid the COVID-19 pandemic, they may wish to consider interventions that can help mitigate health risks to workers and customers. Informed by the experiences of companies across the globe, this page presents two sets of documents: one covering each stage of the return to a reopened workplace, and another focused on designing and implementing contactless services and operations.
The Next Normal: Emerging stronger from the coronavirus pandemic
Reopening workplaces amid COVID-19
A collection of safety measures
Returning to work | Managing COVID-19 cases at work | Airflow considerations for businesses |
Designing and implementing contactless services and operations
Returning to work | Managing COVID-19 cases at work | Airflow considerations for businesses |
Designing and implementing contactless services and operations
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Pre-entry
Preparing to return to work after a lockdown
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Travel to work
Commuting to and from workplaces
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At work
Carrying out responsibilities at work
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Common spaces
Entering and spending time in common spaces
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Post-infection
Responding to reports of coworkers or customers who test positive for COVID-19
Please note that this document is meant to illustrate example interventions that companies have attempted globally, and does not represent recommendations or guidance on best practices. Organizations should also consider local regulations and country-specific circumstances before implementing specific interventions. We will continue to update this document with additional interventions.
Last updated on June 15, 2020.
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Testing across environments
This document presents leaders with interventions for identifying and isolating active cases to help keep employees safe.
Please note that this document is meant to illustrate example interventions that companies have attempted globally, and does not represent recommendations or guidance on best practices. Organizations should also consider local regulations and country-specific circumstances before implementing specific interventions.
Interactive
Airflow considerations for businesses during the time of COVID-19
See what changes to heating, ventilation, and airflow systems could help limit viral spread in offices, retail stores, and manufacturing facilities.
This document provides a framework for designing and implementing contactless experiences for customers and employees, in light of risk factors associated with COVID-19. Using agile methods to speed up innovation, organizations can apply this guidance to different industries and settings.
Documents focusing on specific industries and workplaces are also available below.
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Airlines
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B2B food services
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Department of Motor Vehicles
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Hotels
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Industrial facilities
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Life insurance
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Quick-service restaurants
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Rail operations
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Retail banking
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Retail grocery
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Retail nongrocery
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Waste management
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Office workplaces
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This content was previously posted on McKinsey’s COVID Response Center and is subject to our commitment to the Open Covid Pledge under these Terms of Use.