![](/~/media/mckinsey/our people/stina carlsson reich/stina-carlsson-reich_profile2_1536x1152.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Stina Carlsson Reich
PartnerStockholm
Reimagines customer experiences and uses digital as the catalyst to build the businesses of tomorrow
![](/~/media/mckinsey/our people/melissa dalrymple/melissa-dalrymple_profile_1536x1152.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Melissa Dalrymple
PartnerChicago
Brings design thinking to business strategy, defining and scaling meaningful customer experiences that increase customer satisfaction...
![](/~/media/mckinsey/our people/ewan duncan/ewan-duncan_5426-1_fc-mask_profile_1536x1152.png?cq=50&mw=480&car=1:1&cpy=Center)
Ewan Duncan
Senior PartnerSeattle
Works with clients across the technology, media, telecommunications, and other sectors to use design and customer-centricity...
![](/~/media/mckinsey/our people/matthew durack/matt_durack_standard_profile_1536x1152.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Matthew Durack
Senior Expert and Associate PartnerTokyo
Leads the McKinsey Design Practice in Japan; brings deep expertise in helping global healthcare and life sciences companies develop...
![](/~/media/mckinsey/our people/rod farmer/rod-farmer_profile_1536x1152.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Rod Farmer
Associate PartnerSydney
Leads customer experience and design in APAC for McKinsey Digital and is a recognized thought leader in human-centered design,...
![](/~/media/mckinsey/our people/volker gruntges - new/volker-gruntges_profile_894x671.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Volker Grüntges
Senior PartnerMunich
Advises automotive OEMs and suppliers on strategic and operational issues in marketing, sales, and product management and helps...
![](/~/media/mckinsey/our people/vishnu kamalnath/vishnu_kamalnath_profile_1536x1152.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Vishnu Kamalnath
PartnerBoston
Helps companies build and scale digital businesses, monetize data and digital assets, and identify new product and business opportunities...
![](/~/media/mckinsey/our people/jennifer kilian/jennifer kilian_std_img.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Jennifer Kilian
Digital PartnerNew York
Combines creative vision with compelling design to drive innovation and reinvent how businesses engage with customers
![](/~/media/mckinsey/our people/stefan moritz/stefan-moritz_profile_1536x1152.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Stefan Moritz
Senior Expert and Senior Design DirectorStockholm
Empowering employees to deliver stellar customer experience
![](/~/media/mckinsey/our people/pedro tolipan/pedro-tolipan_profile_1536x1152.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Pedro Tolipan
Expert Associate PartnerLondon
A leader in design, innovation and customer experience, delivering strategies for organisations across sectors, especially in...
![](/~/media/mckinsey/our people/jeff salazar/jeff-salazar_profile_1536x1152.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Jeff Salazar
PartnerBay Area
Shapes design vision on projects; explores and uncovers opportunities for clients to create strong connections with their customers...
![](/~/media/mckinsey/our people/ben sheppard/benedict_sheppard_4155-1_fc-mask_profile_1536x1152.png?cq=50&mw=480&car=1:1&cpy=Center)
Ben Sheppard
PartnerLondon
Ben leads McKinsey Design in EMEA and the firm's global research on design. He advises clients on creating bold new products...
![](/~/media/mckinsey/our people/hyo yeon/hyo yeon_std_img.jpg?cq=50&mw=480&car=1:1&cpy=Center)
Hyo Yeon
PartnerNew York
As a leader of McKinsey Design’s global team, works closely with clients to ensure the use of a customer-centric approach to...