Digital Case Studies
See how we’re partnering with clients to rewire their organizations to outcompete with technology.
Aviva: Rewiring the insurance claims journey with AI
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By instilling a digital first culture augmented by AI, Aviva is settling claims faster, more accurately, and with better outcomes...
Adding a powerful new tool to the field mechanic’s toolbelt: AI
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Ascendum partnered with McKinsey and Salesforce to give service agents the capabilities and technology to work smarter and faster...
How a UAE bank transformed to lead with AI and advanced analytics
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Emirates NBD partnered with McKinsey to identify growth opportunities and expand its talent—becoming an AI and advanced-analytics-driven...
Keeping companies safer by matching them with the right cybersecurity providers
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Bosch worked with McKinsey to develop and launch CyberCompare—a cybersecurity purchasing platform to help businesses and public...
Rewiring the way McKinsey works with Lilli, our generative AI platform
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Learn how we built and scaled Lilli and the lessons learned along the way.
Building a next-generation carbon platform to accelerate the path to net zero
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TPG worked with McKinsey to create Rubicon Carbon, a carbon credit management and investment firm that helps enterprises achieve...
How Lufthansa is using data to reduce costs and improve spend and carbon transparency
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Partnering with SAP, the airline developed a clear view of their data, integrating multiple sources from across their global...
With gen AI, helping green businesses strengthen our ‘blue economy’
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Using generative AI technologies, McKinsey is helping One Ocean Foundation create an accurate picture of how businesses are sustaining...
Banking on innovation: How ING uses generative AI to put people first
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The global bank worked closely with QuantumBlack, AI by McKinsey, to build, test, and launch a bespoke customer-facing chatbot...
Grupo Mariposa: Harnessing connected technology in the LatAm food and beverage market
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Grupo Mariposa: How one Latin American food and beverage company maximized growth by building new digital capabilities for itself...
From farm to tablet: Building a new business to solve an old challenge
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McKinsey partnered with one of Southeast Asia’s largest B2B and B2C retailers, CP AXTRA Public Company Limited, the operator...
Charles River Labs: Accelerating drug development as a digitally-enabled trusted partner
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Accelerating drug development and gaining efficiencies with digital
Kiwibank: Building a better bank for the future of New Zealanders
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Kiwibank made a pivotal decision – to embark on an ambitious plan that would see it improving and thinning out its legacy...
A world record for Formula E, propelled by McKinsey’s AI
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McKinsey has partnered with Google Cloud to create generative AI capabilities that helped a new electric Formula E racecar to...
Allianz Direct: Advancing as Europe’s leading digital insurer
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In this case study, we look at how Allianz Direct, one of Europe’s largest insurance providers, completed a unique end-to-end...
Xcel Energy: Driving towards net zero with the power of digital
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In this case study, we look at how Xcel Energy, one of North America’s largest energy providers, is using data and AI to...
BCP: Taking banking to new heights on a digital rocketship
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Peru’s largest bank, Banco de Crédito del Perú (BCP) has been a leader in traditional banking. In an era...
DBS: Transforming a banking leader into a technology leader
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In this case study, we look at how Singapore-based DBS Bank, is reaching a new generation of tech-savvy customers by transforming...
Freeport-McMoRan: Unlocking new mining production through AI transformation
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Freeport-McMoRan, one of the world’s leading mining companies, faced a dilemma. To maintain growth in its Americas copper...
McKinsey helps strengthen Generation, a nonprofit placing people in jobs worldwide
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Generation has made quality employment a reality for tens of thousands. Now, they’re equipped with improved data and technology...
How a government agency is preparing workers to thrive in the skills-based economy
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Australia’s Department of Regional New South Wales, a government agency supporting rural communities across the state,...
An AI power play: Fueling the next wave of innovation in the energy sector
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How Vistra Corp. is partnering with McKinsey to improve efficiency and reduce emissions by using AI.
How Telkomsel transformed to reach digital-first consumers
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A 26-year-old telecom incumbent seized an opportunity to reinvent itself—and attract its next generation of customers.
McKinsey to help Singapore build new businesses in corporate venture program
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Leap by McKinsey has been appointed to be one of four business-building platforms in a new initiative to promote entrepreneurship...
Flying across the sea, propelled by AI
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To help Emirates Team New Zealand successfully defend their America’s Cup title, we introduced them to a new sailor: a...
How a steel plant in India tapped the value of data—and won global acclaim
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By upskilling employees and innovating with analytics, Tata Steel’s plant in Kalinganagar, India, achieved performance...
Reimagining the real estate industry for the next normal
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How one real-estate developer’s focus on digital reinvention before coronavirus is helping it navigate the current crisis and...