Trace

Accelerating the transition to tech-enabled operations and unlocking end-to-end transparency through process insights

Operations leaders are navigating ever-increasing complexity, uncertainty, and new remote working models with the added expectation to grow and transform.

Trace helps organizations improve operational performance by applying technology solutions where and when it matters.

What we do

Build a fact base for improvement

Use real operator actions that are applicable for both business as usual operations improvements and transformations, highlighting the causes of bottlenecks, rework, variation, and waste in end-to-end processes.

Uncover digitization and automation opportunities

Pinpoint the highest impact opportunities across all levers—such as automation, capabilities, digital, operating model changes, policy, and skills—with developer-ready documentation.

Enable employees to perform better

Facilitate knowledge sharing, engage employees who need additional coaching, and support performance improvement with added transparency.

Introduction to Trace

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Trace

Our suite of tools can diagnose, discover, monitor, and transform processes. Cutting across functions, geographies, and siloes, they make sure technology is applied where and when it matters.

Our Approach

End-to-end process strategy

Integrate strategy and existing metrics with industry best practices.

Rapid tech-enabled view of operations

Capture operations work and the creation of dashboards by deploying leading AI-enabled tools.

Action planning

Develop an action plan for technology integration-combining processes, technology, and capability building, as well as plan implementation and improvement tracking.