In this session, we explored the unique challenges of implementing gen AI in production environments, when agents are in direct contact with your customers. We shared the Iguazio & MongoDB one-stop-shop solution for building gen AI applications that scale effectively and efficiently, with built-in guardrails and monitoring. We'll show how the end-to-end application lifecycle is addressed – From data management all the way to governance and monitoring in production. We shared a live demo of a customer-facing agent conversing with different customers at a large bank, and adapting its responses and tone of voice to each customer. We also held a live discussion and a jam-packed Q&A!