There are a core set of essential functions that all client service colleagues must be able to perform, with or without reasonable accommodations. Where applicable, McKinsey will provide eligible colleagues with reasonable accommodations that enable them to perform an essential function, but generally will not eliminate an essential function. The essential functions for all client service colleagues are:
- Work in teams in person at our offices or at our clients’ locations (each team’s schedule and locations will vary).
- Structure and organize ambiguous problems, tasks, and information, and be able to act independently.
- Create and execute complex project plans with clear goals and expected outcomes.
- Use data, facts, and logical reasoning to make rational decisions against tight timelines.
- Comprehend content (e.g., email, articles, spreadsheets) and synthesize into a clear and communicable format (either written or verbally).
- Develop work product-focused materials / outputs, which may include PowerPoint decks, Excel models, articles, or other written deliverables.
There are a core set of essential functions that all McKinsey colleagues are expected to perform. They are:
- Organize and initiate tasks independently and see them through to completion.
- Communicate in a structured manner effectively and accurately, including capability to modify their style to address diverse perspectives and seniority levels.
- Collaborate across time zones using relevant digital productivity tools (e.g., Microsoft Office) and digital communication tools (e.g., email, Slack, Zoom).
- Work or attend meetings outside of traditional business hours or take on projects with limited or no notice at times.
- Manage time effectively to ensure responsibilities are completed efficiently and all deadlines are met in a complex and largely autonomous work environment.
- Be able to adapt to meet our dynamic business needs that may change or evolve over time.
- Give and receive frequent mentoring and targeted feedback to ensure your own growth, achieve project/work objectives, and contribute to team effectiveness.
Additionally, depending on the clients you serve, you may need to travel to and work in varying environments that may be challenging and/or not accessible (e.g., factories, hospitals, mines).