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Global Administration

Assistants Team Leader

Job ID: 93307
  • Kuala Lumpur


Are you driven by the opportunity to tackle complex challenges and work alongside top leaders? Do you want to be part of a team that delivers outcomes that others simply can’t? If so, you’ve come to the right place.

Who You'll Work With

The Executive Assistant/Assistants Team Leader role is a dynamic player-coach role based in our Kuala Lumpur office. You will allocate approximately 50% of your capacity to providing executive assistant support, while dedicating the remaining time to supervising an executive assistant team. 

Your impact within our firm

As an Executive Assistant you are passionate about delivering exceptional administrative, organizational, and logistical support. You'll enable our colleagues and our firm to operate efficiently and fulfill its purpose to help create positive, enduring change in the world. Whether it’s managing a full calendar, scheduling meetings across various time zones, or arranging and coordinating complex travel logistics, you’ll apply your multitasking, organizational, and decision-making skills to fulfill critical administrative and logistical requests.  
The Team Leader role involves monitoring service levels and fostering the development of individual staff members to ensure adequate coverage and the delivery of world-class service. The role includes coordinating backup and overflow coverage to maintain consistent service and quality during absences, unanticipated departures, and peak workloads. This includes spearheading or assisting in recruiting efforts to manage adequate staffing levels.
As a Team Leader, you will lead, motivate, and mentor executive assistants to enhance their effectiveness and overall job satisfaction. This includes conducting timely and thorough performance evaluations for team members by gathering, summarizing, and delivering feedback. 
You will also oversee routine administrative duties such as monitoring absences, reviewing and approving timesheets, overtime, vacation, and sick time. Furthermore, you will assist the team Manager with the development and implementation of strategic initiatives to enhance team performance and service delivery.

Your qualifications and skills

  • 5+ years of administrative experience
  • 3+ years of supervisory experience in a professional environment
  • Strong knowledge of Windows and Notes applications, and a comfort with learning new technology
  • Critical thinking and strong problem-solving skills
  • Comfortable with ambiguity and change
  • Ability to communicate effectively, both verbally and in writing, in English as well as the local office language

Please review the additional requirements regarding essential job functions of McKinsey colleagues.
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Job Skill Group - CSSA
Job Skill Code - ATL - EA/TA Team Leader
Function - Firm Administration
Industry - High Tech;Telecommunications;Travel, Transport & Logistics
Post to LinkedIn - Yes
Posted to LinkedIn Date - Fri Nov 15 00:00:00 GMT 2024
LinkedIn Posting City - Kuala Lumpur
LinkedIn Posting State/Province -
LinkedIn Posting Country - Malaysia
LinkedIn Job Title - Assistants Team Leader
LinkedIn Function - Administrative;Customer Service;Other
LinkedIn Industry - Management Consulting;Online Media;Telecommunications
LinkedIn Seniority Level - Mid-Senior level