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Finance

Client Service Intern

Job ID: 91684
  • Mexico City


Are you driven by the opportunity to tackle complex challenges and work alongside top leaders? Do you want to be part of a team that delivers outcomes that others simply can’t? If so, you’ve come to the right place.

Who You'll Work With

You will join McKinsey’s Mexico City office and be a part of the Latin America Client Function team. This team is part of the global Client Activation community with which we interact frequently to exchange knowledge and best practices.  
Your direct reports are the Region’s Senior Client Service Manager and Chair of Client Function. You will be closely interacting with the most senior consultants in the Region and members of the Region’s leadership team and governance structure. 
You will also interact frequently with the Region’s Finance, Communications and Sector & Functional Practices to coordinate implementation of priority client initiatives. 

Your impact within our firm

In this role you will conduct analyses and develop analytic tools to support and inform our Regional Leadership on the progress and impact of activities underway or under consideration. These include analyses of the performance and health of the Region’s portfolio of at-risk and invested engagements.  
You will also be monitoring the overall portfolio’s size, growth, sources of growth and pipeline; projecting the portfolio’s expected net realization, i.e. how much we expect to ultimately recover from projects done with a portion of our fees at-risk; measuring conversion rates on investments approved by our committees, particularly conversion into longer term, transformative programs. 
Part of the role will be to assess the evolution of our competitive positioning and relative strategic distance vis-à-vis different segments of competitors, i.e.: mapping our relative competitive success across industries, geographies and service lines; identifying and characterizing key ‘battlegrounds’, i.e. the combinations of industry / service line / geography were we most frequently encounter a competitor; investigating the potential underlying causes for eventual differences in competitive success or competitive intensity. 
You will do maintenance and investigation of the Region’s ‘client opportunity map’, that is, the database wherein is kept information on the major companies in the Region for purposes of prioritization of client development efforts. Analytics conducted here include: estimates of the extent and nature of McKinsey’s relationship with different segments of potential clients, for example, clients of different size (i.e. as measured by revenues) or ownership (i.e. whether a part of a local business conglomerate or major multinational); identification of the service lines and companies with highest probability of successful introduction leveraging findings from the firm’s advanced analytics capabilities. 
It is important to emphasize that the role is not one of conducting analyses alone: you will be expected to interpret the results of your analyses; and also extract recommendations and next steps resulting from that interpretation; communicate the findings in a clear and ‘top down’ way; support implementation and coordinate the different areas that may be involved in executing against the recommendations developed based on your analyses. 

Your qualifications and skills

  • Studying a degree (BA/Master) in business, economics, engineering or related areas
  • Experience in analytics and planning activities
  • Advanced knowledge of Excel is required; competent in other common MS Office programs; knowledge of Tableau and basic programming
  • Commitment to quality; details-oriented, but able to see the big picture
  • Strong communication and interpersonal skills
  • Ability to work independently as well as collaborate effectively with others
  • Fluent English and Spanish 
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
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Job Skill Group - N/A
Job Skill Code - APPF - Apprentice-FSP
Function - Firm Administration
Industry - Financial Services
Post to LinkedIn - Yes
Posted to LinkedIn Date - Wed Dec 18 00:00:00 GMT 2024
LinkedIn Posting City - Mexico City
LinkedIn Posting State/Province -
LinkedIn Posting Country - Mexico
LinkedIn Job Title - Client Service Intern
LinkedIn Function - Administrative
LinkedIn Industry - Financial Services
LinkedIn Seniority Level - Internship