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Communications

External Relations Manager

Job ID: 90659
  • Tokyo


Are you driven by the opportunity to tackle complex challenges and work alongside top leaders? Do you want to be part of a team that delivers outcomes that others simply can’t? If so, you’ve come to the right place.

Who You'll Work With

You will join a group of communications professionals within the Firm’s Reputation and Engagement function. These colleagues help ensure that appropriate insights reach designated audiences, building awareness and engagement with McKinsey’s distinctive knowledge on a variety of topics. They shape the way the Firm connects with people—from clients to employees to alumni—strengthening institutional relationships, connections, and affiliations. 
Through leadership across communications initiatives, you will shape the development and implementation of best-in-class global programs through events and publications aimed at clients, media and the general public. 
You will be a member of the Japan office’s External Relations team, working with the office leadership and partners to oversee Japan’s Reputation and Engagement activities and collaborate with regional and global stakeholders as part of the Asia R&E community. The team reports to the Head of Communications based in Osaka, and consists of two specialists and one coordinator based in Tokyo

Your impact within our firm

You will support the Head of Communications to work with senior leaders and partners to strengthen external relationships in Japan.  
You will proactively shape creative communications strategies to showcase McKinsey’s knowledge and assets, maintain the Firm’s reputation, and locally bring campaigns to life.
In terms of creating effective communications: you will drive high-quality writing and editing by leading/enabling the team to develop clear, structured and engaging written communications that rigorously follow conventions in both written English and Japanese.
 
With cell leaders, you will manage the Firm’s reputational risk by understanding and  mapping strengths/weaknesses and handling opportunities/threats. 
You will anticipate, identify, and respond to reputational risk issues to protect and enhance McKinsey's reputation by reviewing materials and proactively shaping the narrative. 
In terms of project management and creation: you will guide the team to play the role of a thought-partner for the office leadership in developing external relations programs to advance visibility to clients, potential clients, and media. 
You will drive meaningful impact for the team through execution, delivery and identifying and monitoring key performance indicators. 
You will build a network of key editors, journalists, policymakers, senior executives, and academics, and focus on identifying and securing partnerships with relevant stakeholders. 
You will ensure contact databases are managed to maximize dissemination and engagement.
 
As a people leader, you will support the Head of Communications to maintain a high-performing external relations team, including hiring, developing, coaching, and evaluating team members. It is expected that you will enable a collaborative and inclusive environment for the team while empowering individuals to be innovative and performance-driven.

Your qualifications and skills

  • Bachelor’s/University degree required
  • 10+ years of experience in driving external relations programs, including day-to-day handling of senior relationships in Japan and reputation-building engagements with high-profile local or global brands 
  • Proficiency and fluency in verbal and written English is required
  • Outstanding communication skills across formats (e.g., written, verbal/presentation, digital-ready content) and ability to apply them to develop and execute a strategy across portfolio of communications channels 
  • Clear understanding and quick grasp of complex business principles, aligned to McKinsey’s overall content agenda to further the firm’s strategic objectives 
  • Broad skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, executive communications, events)
  • Outstanding organizational and project management skills; ability to execute with speed, high level of accuracy and efficiency, attention to detail, and follow-through  
  • Exceptional ability to develop an internal network and exhibit presence, credibility and confidence in advising and guiding partners and senior colleagues, with instinct for mitigating reputational risks 
  • Exceptional at reconciling conflicting priorities and coordinating different efforts within a fast-paced, influence-driven, fluid, and ambiguous environment 
  • Successful experience operating at the top of organizations with regular exposure to senior decision-makers internally and externally 

Please review the additional requirements regarding essential job functions of McKinsey colleagues.
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Job Skill Group - CSSA
Job Skill Code - MC - Manager of Communications
Function -
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Tue Sep 03 00:00:00 GMT 2024
LinkedIn Posting City - Tokyo
LinkedIn Posting State/Province -
LinkedIn Posting Country - Japan
LinkedIn Job Title - External Relations Manager
LinkedIn Function - Advertising;Public Relations
LinkedIn Industry - Marketing and Advertising;Media Production;Public Relations and Communications
LinkedIn Seniority Level - Mid-Senior level