You will be responsible for a variety of activities related to end-to-end payroll processing, supervising the team to ensure timely processing, audit and closing of in-house payroll for US and Canada.
In this role, you will be largely supporting payroll transformation - SAP payroll platform implementation for an in-house payroll for US and Canada including working guiding through configuration, testing, and roll-out phases. The second part of the role will be regular payroll operation and keeping the accountability for achieving operational targets & key performance indicators (KPI) by adhering to compliance with policies and procedures, operational excellence, etc. You will regularly analyze the process, identify improvement areas, and recommend new ideas to improve the overall process and thereby improving the customer satisfaction. You will be an effective team player and work along with other teams to achieve the common goals of the firm.
You will be partnering with functional leadership to identify issues, gather necessary information, use the right information for solving problems, and come up with practical solutions. You will be responsible for assessing the team members’ performance objectively, identifying the training needs, and organizing appropriate training to people. You will regularly provide constructive feedback to members on their performances. Additionally, you will resolve conflicts between team members effectively and efficiently.
You will facilitate and impart functional training for team members, ensure policy changes, business process documentations, and Standard Operating Procedures (SOPs) are updated regularly. You will communicate, enforce, and ensure complete adherence to firm’s policies and guidelines from the members.