Global Administration

Office Services Administrator

Job ID: 94180
  • Charlotte


Are you driven by the opportunity to tackle complex challenges and work alongside top leaders? Do you want to be part of a team that delivers outcomes that others simply can’t? If so, you’ve come to the right place.

Who You'll Work With

You’ll work in our Charlotte, NC office as part of the Office Services department. Our department focuses on reception and room bookings, mail and duplication, facilities, office services budget tracking and event planning.

Your impact within our firm

You will provide responsive, high-quality administrative assistance with a variety of office services tasks with direct responsibility for reception, room booking, kitchen, and facilities.  
This requires working closely with local EA colleagues on managing the reception desk, handling incoming calls, greeting & checking in visitors, booking client rooms, assisting with knowledge of procedures for team/partner offices, and appropriately directing incoming ad-hoc requests to other colleagues as necessary.
Your major responsibilities will include maintaining the client conference room and Partner office space schedule through our Converge system – as well as guiding colleagues to their reserved space - and coordinating catering/equipment needs with other department staff members as necessary; handling catering services for office (e.g., office/client meetings, office functions and weekly Friday lunches); and cultivate vendor relationships and reconcile billing for catering vendors.
You will provide responsive, high quality duplicating services as necessary for both client & internal meetings; assisting with mail/UPS deliveries; conducting office sweeps and assist with conference room set up/breakdown and work with the local leadership team on multiple aspects of facilities including operating equipment and assisting with office moves.
You may also partake in special projects or need to run miscellaneous errands as assigned by the Administrative Services Manager.
In this role you will need to oversee budget and track budget on a monthly basis.

Your qualifications and skills

  • High school diploma required, university degree preferred
  • 1+ years in a related position in a corporate or professional environment would be an advantage
  • Experience managing and tracking budget
  • Ability to perform multiple tasks effectively with minimal supervision
  • Strong interpersonal skills
  • Strong oral and written communication skills
  • Excellent professional demeanor
  • Willingness to take initiative and rapidly problem solve issues as they arise
  • High quality standards, a commitment to completing the task within the deadline, and the ability to work under pressure
  • Ability to move equipment and furniture for room/event set-ups
  • Technical knowledge of office machines and equipment
  • Regular and reliable attendance
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
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Job Skill Group - CSSA
Job Skill Code - OSAD - Office Services Administrator
Function - Firm Administration
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Thu Jan 02 00:00:00 GMT 2025
LinkedIn Posting City - Charlotte
LinkedIn Posting State/Province - North Carolina 
LinkedIn Posting Country - United States
LinkedIn Job Title - Office Services Administrator
LinkedIn Function - Administrative;Customer Service;General Business
LinkedIn Industry - Events Services;Facilities Services;Hospitality
LinkedIn Seniority Level - Associate