This full-time role entails a broad range of responsibilities, primarily focusing on co-leading deployment of Wave at clients. You will collaborate closely with McKinsey’s client success, product, configuration expert, and leadership teams to ensure the successful delivery of our solutions and managing ongoing client activities.
You will contribute to optimizing deployment processes, the Wave product itself, training/communications, and adapt to changing needs throughout the client lifecycle. You will be a trusted advisor to clients, providing expert guidance on best practices for setting up and utilizing Wave effectively. This includes liaising with client Finance, IT contacts, facilitating client data management – among other things. You will also help ensure that everything we deliver to clients is timely and of high quality. Building and maintaining meaningful relationships with a portfolio of clients and internal teams will also be crucial to your role.
Additionally, we will expect you to participate in internal improvement initiatives to enable client impact, proactively engage with clients on strategic topics, and bring new Wave offerings to clients. As part of these Initiatives/activities, you will work with cross-functional McKinsey teams. Furthermore, you will deliver thought leadership by staying up to speed of the product’s latest features, key use cases Wave enables, the McKinsey Transformation approach and how it relates back to Wave.