Virtual meetings, instant messages, emails, and phone calls. Technology has offered us more ways to exchange information than ever before. But are we communicating effectively in every situation—especially in the workplace? And what happens when we don’t? Check out these insights from our Author Talks series of interviews to brush up on one of life’s most vital skills. For more, watch this McKinsey Live replay with partners Bryan Hancock and Brooke Weddle to learn how to bridge the communication gap in a hybrid environment.

Fred Dust on making conversations count

Karin M. Reed on virtual meetings

How to handle your work jerk

The made-up words that make our world

Vanessa Bohns on our hidden potential to persuade

Tsedal Neeley on why remote work is here to stay—and how to get it right

Beyond collaboration overload

Susan McPherson on building meaningful relationships—in business and in life

Denise Woods on the power of voice

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