Following the user: Middle East telcos on the journey to a digital customer experience

| Report
Enrico Benni Dr. Jigar Patel  Abdur-Rahim Syed
Our new report, Following the user: Middle East telcos on the journey to a digital customer experience, highlights the opportunity for telecom players amid digital disruption. Although there is room to take advantage, many Middle Eastern telcos are behind the curve. Understanding the digital customer experience could help them build agility to compete.
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