How you change things is just as important as what you change

February 19, 2021New government leaders have a lot on their agendas—and little time to make things happen. One tip from our new memo: choose the approach that best suits the kind of change you seek and how much it will alter the organization.

Different change approaches can be used for separate initiatives, but using only a single approach for each initiative is recommended.

To read the article, see “America 2021: Making change happen, against the odds,” February 19, 2021.