Insights on Financial Services
Article
Extracting value from AI in banking: Rewiring the enterprise
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To gain material value from AI, banks need to move beyond experimentation to transform critical business areas, including by reimagining complex workflows with multiagent systems.
Report
Global Banking Annual Review 2024: Attaining escape velocity
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In coming years, the “management quotient” will spell the difference between industry leaders and laggards.
Report
Global Insurance Report 2025: The pursuit of growth
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Finding profitable growth is an imperative for the world’s personal and commercial property and casualty insurers, while life carriers must adjust to changing consumer needs.
Report
Redefining success: A new playbook for African fintech leaders
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As African fintechs evolve, businesses and investors are shifting their focus from a growth-at-all-costs approach to investing in sustainable paths to success.
Podcast
Transforming mindsets: Nathan Bostock on banking transformations
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The financial services industry is changing. Leaders who approach banking transformations boldly and engage their whole team in the process may find more success.
Podcast
Context is key: Tanguy Catlin on advancing the future of insurance
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To realize gen AI’s full value, insurance leaders must know how it works and what problems it can—and cannot—solve. Likewise, data and context are vital to innovating solutions for changing demands.
Podcast
Vince Tizzio on resilience and responsible leadership
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Vince Tizzio, president and CEO of AXIS, shares how he has helped the company evolve while keeping customers, employees, and stakeholders in mind.
Article
Global Insurance Report 2025: Finding profitable personal lines growth
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The personal property and casualty insurance industry grew in 2023, fueled by rate increases in developed markets. The opportunity now is to expand coverage to new markets and sectors.
Article
Global Insurance Report 2025: Searching for profitable growth in commercial lines
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Profitable growth is increasingly hard to find. Commercial property and casualty insurers need to be deliberate about where and how they compete.
Article
Global Insurance Report 2025: Growth and relevance in life and beyond
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There are bright spots for growth in global life, retirement, and health insurance. But to combat stagnant demand, the industry needs to find new sources of growth beyond its core products.
Article
How banks can supercharge technology speed and productivity
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Financial institutions can unlock the productivity of their software engineering teams to significantly boost tech innovation without increasing IT budgets.
Talking Banking Matters
Leaders in Payments is an original podcast series from McKinsey’s Global Banking Practice, featuring conversations with...
Banking & Securities matters
Short takes on critical topics for leaders in banking, securities and beyond.
McKinsey on Insurance
McKinsey Insurance leaders and other experts help you navigate the challenges of a fast-changing insurance landscape and inspire...
Insurance blog
Short takes on vital topics for insurance leaders.
Featured publications
Report
Global payments in 2024: Simpler interfaces, complex reality
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Global payments are becoming simpler for users, but complexity keeps growing behind the scenes. This year’s report explores...
Report
The state of retail banking: Profitability and growth in the era of digital and AI
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As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy...
Article
Scaling gen AI in banking: Choosing the best operating model
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Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy...