Insights on Financial Services

The personal property and casualty insurance industry grew in 2023, fueled by rate increases in developed markets. The opportunity now is to expand coverage to new markets and sectors.

Profitable growth is increasingly hard to find. Commercial property and casualty insurers need to be deliberate about where and how they compete.

There are bright spots for growth in global life, retirement, and health insurance. But to combat stagnant demand, the industry needs to find new sources of growth beyond its core products.

Financial institutions can unlock the productivity of their software engineering teams to significantly boost tech innovation without increasing IT budgets.

Increased digital adoption and evolving channel preferences indicate a need for payment providers to seek ways to engage consumers earlier in the shopping journey.

Investors, boards, and management teams are looking for banks to demonstrate differential value from technology. Our research provides a framework to link technology investments to value creation.

Private investment in insurance is rising as deal volumes and value for the global private equity industry contract. For the bet to pay off, we suggest three ways of generating operational value.

As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy and margin protection while embracing digital technologies and gen AI.

Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy...

Setting up generative AI pilots is easy; scaling them to capture material value is hard. A recipe for success is emerging.

Wholesale banks have vast expertise in traditional AI. It’s a sound investment that is paying off again as generative AI...