McKinsey’s eighth COVID-19-focused consumer health survey, conducted October 26, 2020, provides an updated view of consumer health-related experiences and perceptions. Many consumers said they are open to receiving the COVID-19 vaccine, although more than a third expressed concern about side effects. Anxiety and distress continue to be major factors for Americans, especially if they have had or know someone who has had COVID-19. The majority of respondents said that they remain committed to wearing a face mask, social distancing, and limiting time in public places if that is the recommended guidance over the next six months, and two-thirds said they would work from home at least some of the time if advised.
Previous survey results: September 17, 2020
by Jenny Cordina, Eric Levin, and Andrew Ramish
Previous survey results: July 22, 2020
by Jenny Cordina, George Stein, and Eric Levin
Previous survey results: June 12, 2020
by Jenny Cordina, Nikhil Seshan, and Safia Ziani
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Previous survey results: May 20, 2020
by Jenny Cordina and George Stein
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Previous survey results: April 13, 2020
by Erica Coe, Jenny Cordina, and Danielle Feffer
![McKinsey Consumer Healthcare Insights, April 13, 2020](/~/media/mckinsey/industries/healthcare%20systems%20and%20services/our%20insights/helping%20us%20healthcare%20stakeholders%20understand%20the%20human%20side%20of%20the%20covid%2019%20crisis/old/png-covid-consumer-survey-infographic-04132020.png?cq=50&mw=767&cpy=Center)
![Helping US healthcare stakeholders understand the human side of the COVID-19 crisis: McKinsey Consumer Healthcare Insights](/~/media/mckinsey/industries/healthcare%20systems%20and%20services/our%20insights/helping%20us%20healthcare%20stakeholders%20understand%20the%20human%20side%20of%20the%20covid%2019%20crisis/old/covid-consumer-survey-healthcare-insights-0329-v2.png?cq=50&mw=767&cpy=Center)
![Helping US healthcare stakeholders understand the human side of the COVID-19 crisis: McKinsey Consumer Healthcare Insights](/~/media/mckinsey/industries/healthcare%20systems%20and%20services/our%20insights/helping%20us%20healthcare%20stakeholders%20understand%20the%20human%20side%20of%20the%20covid%2019%20crisis/old/png_covid-19-mck-consumer-healthcare-insights.png?cq=50&mw=767&cpy=Center)