During a session in our inaugural Public Sector How To: Webinar, former CIA Director John Brennan joined McKinsey partners Megan McConnell and Andrew Pickersgill to discuss key challenges in government leadership for 2024 and beyond. Below are some key takeaways from the session, including insights from live attendees:
- Navigating an Unprecedented Landscape: It’s never been harder to work in government. Government leaders are facing a host of challenges including declining trust, talent shortages, and economic uncertainties. These obstacles demand innovative solutions and unwavering resilience.
- Prioritizing Citizen Experience: Citizen experience, productivity, and innovation may be critical areas of focus in the years ahead. As we work to rebuild trust and support in the public support in the years ahead, we need to consider where we have the opportunity, and capital, to improve.
- Building Bridgeways of Success: Building skills in technology, delivery, and cooperation between the public and private sectors are all important avenues to help solve some of today’s biggest challenges. Embracing technological advancements, like Gen AI, can help optimize service delivery, and foster stronger partnerships between the public and private sectors.
