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Insights on Travel, Logistics & Infrastructure
Report
The state of tourism and hospitality 2024
May 29, 2024
– Tourism and hospitality are set to soar, powered by new travelers, destinations, and trends.
Podcast - The McKinsey Podcast
A new itinerary for the tourism industry
June 14, 2024
– Consumers of all ages, from different parts of the globe, are prioritizing travel. Here’s what providers should know to tailor...
experiences in ways that will attract and delight today’s tourists.
Article
Now boarding: Faces, places, and trends shaping tourism in 2024
May 29, 2024
– Global travel is back and buzzing. More regional trips, newly emerging travelers, and a fresh set of destinations are powering...
steady spending.
Article
The way we travel now
May 29, 2024
– A survey of travelers reveals disparate desires, generational divides, and a newly emerging set of traveler archetypes.
Article
Destination readiness: Preparing for the tourist flows of tomorrow
May 29, 2024
– As global tourism grows, it’s crucial for destinations to be ready. How can the tourism ecosystem prepare to host unprecedented...
volumes of visitors—while also managing the challenges?
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Travel
Video
The hotel of the future
July 27, 2023
– In the 2030s, the best hotels will offer highly personalized guest experiences, sustainable travel options, and attractive employee opportunities.
Article
Next stop for Spanish tourism excellence: Sustainability
July 3, 2023
– Spain’s tourism sector has an opportunity to help position the country as a sustainable—and therefore more desirable—tourist destination.
Interview
Travel Disruptors: Bringing fintech to travel booking
June 5, 2023
– Hopper has acquired 100 million mobile users by offering consumer-friendly financial products and a gamified app experience, according to cofounder Frederic Lalonde.
Survey
Outlook for China tourism 2023: Light at the end of the tunnel
May 9, 2023
– With China’s travel restrictions lifted, demand is strong among Chinese tourists. Here’s where these travelers plan to go and what they’d like to do.
Logistics
McKinsey Direct
Key trends shaping China’s less-than-truckload logistics market
February 8, 2024
– The size of China’s LTL market may fluctuate in the short term, but there are promising prospects for sustained growth and economies of scale in the medium to long term.
Article
Digitizing mid- and last-mile logistics handovers to reduce waste
January 5, 2024
– Three tech-based innovations have the potential to reduce waste at handover points along the logistics chain.
Interview
Logistics Disruptors: Samsara’s Sanjit Biswas on scaling real-world impact
July 12, 2023
– Just eight years after its founding, Samsara is publicly traded with an annual recurring revenue of over $850 million. And the journey is just beginning.
Interview
Logistics Disruptors: Data-driven insights for greener shipping
June 30, 2023
– With AI’s help, ships are using less fuel and keeping people safe at sea, says ZeroNorth’s Pelle Sommansson.
Infrastructure
Article
Good, better, best: Railways are advancing their ESG agenda
June 15, 2023
– A comprehensive ESG strategy could help railway companies to advance their sustainability agendas—and address more than decarbonization.
Article
Powering the transition to zero-emission trucks through infrastructure
April 21, 2023
– The United States has committed to 100 percent zero-emission truck sales by 2040, but what needs to happen on the ground?
Article
Infrastructure technologies: Challenges and solutions for smart mobility in urban areas
March 27, 2023
– Smart mobility solutions can transform city living and improve quality of life—but are difficult to implement at scale. A collaborative, ecosystem approach could be the way ahead.
Article
How to entice travelers to change tack to track
March 20, 2023
– Understanding what informs transport choices is the first step to encouraging a shift to trains.
Featured collections
Event
Accelerating future-ready infrastructure: The best ideas from the 2024 GII Summit
Leaders who gathered at the 9th Global Infrastructure Initiative Summit discussed the solutions necessary to shape the future...
of infrastructure and the opportunities that lie ahead.
Collection
Logistics Disruptors
Global logistics has arrived at the forefront of digital transformation. Meet the companies shaping how goods will move tomorrow.
Collection
Driving the future of transport
A collection of insights from McKinsey’s Digital and Travel, Logistics & Infrastructure practices to help decision makers...
advance technological change.
Collection
Paving the way to sustainable transportation
A collection of insights from McKinsey’s Sustainability and Travel, Logistics & Infrastructure practices to help transportation...
stakeholders realize their zero carbon aspirations.
More insights
Article
Decarbonizing logistics: Charting the path ahead
June 19, 2024
– Companies need to reduce their logistics emissions to meet decarbonization targets, but a new McKinsey survey finds that few companies...
have clear plans to do so. What is the best path forward?
Article
What is the future of travel?
June 7, 2024
– Travel is roaring back after the COVID-19 pandemic nearly decimated the industry. Here’s what you should know about the...
journey ahead.
Article
Six trends shaping new business models in tourism and hospitality
May 29, 2024
– Tourism and hospitality companies have transformed over the past decade. Here’s a look at trends related to accommodations...
and experiences.
Article
Updating perceptions about today’s luxury traveler
May 29, 2024
– Some widely held notions about luxury travelers—such as how much money they have or how old they are—could be due...
for reexamination.
Interview
Trade’s trajectory: A conversation with Yuvraj Narayan
May 1, 2024
– DP World’s Yuvraj Narayan discusses the challenges and opportunities that port operators are seeing and how the nature of...
trade could evolve over time.
Article
The generative AI opportunity in airline maintenance
April 8, 2024
– For everyone from repair copilots to clerical assistants, generative AI can improve productivity and ease labor shortages. How...
can airlines and related companies get the basics right?
Article
Making green logistics services profitable
March 26, 2024
– Logistics companies have struggled to commercialize decarbonized services. A new approach could help win over customers and boost...
margins while reducing emissions.
Article
How the world’s best hotels deliver exceptional customer experience
March 18, 2024
– Luxury hotels know that the secret to top-tier customer experience is a culture of excellence.
Article
The journey toward AI-enabled railway companies
March 7, 2024
– Railway companies could use opportunities created by rapidly evolving artificial intelligence technologies as a catalyst to improve...
the way they plan and deliver operations.
Article
The shifting sands of M&A in transportation and logistics
February 29, 2024
– After several tumultuous years for M&A, powerful forces are transforming the industry and shaping five new investment priorities...
for 2024 and beyond. Capitalizing on those priorities requires action, now.
Report
Digital commerce: A growth opportunity for Greece
February 5, 2024
– Digitizing Greece’s retail and hospitality sectors could help drive macroeconomic growth by expanding digital commerce and...
the overall digital economy.
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