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Kristian Hall

PartnerLondon

Leads Finalta’s insurance benchmarking services globally, bringing transparency into the drivers of strong performance to capture opportunities

Kristian is a partner in our London office and the leader of Finalta by McKinsey for the insurance industry.

Finalta is the market leader for financial services benchmarking, combining performance benchmark data and best-practice knowledge from over 350 financial institutions in over 50 countries to generate insights on how to achieve superior performance.

Kristian serves more than 80 insurers globally, helping clients diagnose, quantify, and act on opportunities and track progress. Kristian has jointly developed benchmarking with global leading insurers to support customer growth, loss, and expense ratio optimization and bring transparency to the transition to digital.

Some of his recent work includes:

  • delivering an end-to-end claims transformation for a global insurer
  • developing implications of future mobility and consumer trends for P&C insurers
  • assessing investment opportunities in the fintech space

Prior to joining McKinsey, Kristian founded a specialist insurance analytics firm focused on property and casualty insurance.

Having grown up in Central Africa and South America, Kristian still enjoys traveling to new places. He is an avid Liverpool football fan and enjoys spending time with his family (ideally on a beach).

PUBLISHED WORK

“European claims inflation: Causes and responses,” McKinsey & Company, October 2023

“Fraud trends and implications for insurers,” McKinsey & Company, April 2023

“Insurance Agent Forum,”” McKinsey & Company, November 2023

What P&C insurers can do as claims inflation pressures results in Europe,” McKinsey & Company, November 2022

“Rise of electric vehicles,” McKinsey & Company, August 2022

“Natural catastrophes and implications on claims management,” McKinsey & Company, December 2021

“Digital trends in claims and impact of COVID-19,” McKinsey & Company, October 2021

PAST EXPERIENCE

Distinct
Partner

Accenture
Consultant

EDUCATION

Nottingham University
Mechanical, manufacturing, and material engineering with German