Phil is a senior expert and associate partner in the firm’s Real Estate and People & Organizational Performance Practices. He has led multiple large-scale workplace transformations, and is passionate about measuring the outcomes of workplace design, occupancy, and activation choices on business objectives and employee experience.
Examples of his recent work include the following:
- empowering members of the post-COVID-19, future-workplace planning team for a Fortune 500 technology company by developing employee journeys, workplace configuration benchmarks, flexible office and coworking strategies, and remote-working policies
- inspiring the teleworking and workplace-mobility transformation of a major US state agency through creation of a “north star” vision, increasing capacity of a new headquarters by 30 percent, introducing new collaboration tools, and fostering a culture of increased innovation and risk taking
- leading the executive and employee discovery activities to define a “footprint for the future” for the corporate headquarters of a real-estate developer with $45 billion in assets under management; redesigned the employee and client experience, embedded a community-connection team and “living lab” for piloting new workplace technologies
Prior to McKinsey, Phil had 20 years of experience across the disciplines of information security, operational risk, expense management and corporate real estate. His workplace strategy career began when he cocreated an industry-leading “smart working” program for a global financial-services firm that improved employee engagement, reduced voluntary attrition, and increased building capacity for over 15,000 staff in seven countries.