Gen AI has the potential to enhance productivity across industries. While that may affect some workers more than others, it will change ways of working for almost everyone.
Historically, automation has affected workers with lower education and skill levels. Gen AI is flipping the script: more-educated workers will likely experience the greatest degree of impact.
Although gen AI will likely automate certain tasks, it won’t necessarily eliminate entire roles: most business functions do not expect gen AI to decrease workforce size.