Diving deep on data privacy

New from McKinsey & Company

In today’s digital world, hardly a day goes by without some report of a data leak or hack. It’s imperative to respect individuals’ privacy and secure their data, which in turn can build trust. As Data Privacy Day approaches, revisit several recent McKinsey publications on how to come at the issues.

Derisking digital and analytics transformations

While the benefits of digitization and advanced analytics are well documented, the risk challenges often remain hidden.

Take a new approach

The consumer-data opportunity and the privacy imperative

As consumers become more careful about sharing data, and regulators step up privacy requirements, leading companies are learning that data protection and privacy can create a business advantage.

See the research

Building security into the customer experience

Companies need to secure their digital channels against malicious attackers—without creating a negative experience for their customers.

5 steps that help

Privacy, security, and public health in a pandemic year

How can European companies best prevent measures intended to control the COVID-19 pandemic from also undermining data privacy and security?

3 productive actions

Ethical data usage in an era of digital technology and regulation

Organizations are increasingly under pressure to protect customer data and ensure it is used responsibly. To hold themselves accountable, companies need a formalized data program.

Read the blog post

Consumer-data privacy and personalization at scale: How leading retailers and consumer brands can strategize for both

Customer concerns about the security and privacy of their online data can impede personalized marketing at scale. Best-practice companies are building protections into their digital properties.

Move quickly

Optimizing data controls in banking

Banks need to do more in four important areas of data culture to build the risk-related data-control capabilities they will need in the coming decade.

Make strides

Cybersecurity in a digital era

Even before the pandemic, executive teams faced a challenging and dynamic environment as they sought to protect their institutions from cyberattack, without degrading their ability to innovate and extract value from technology investments. These cybersecurity articles can help senior executives consider their options and make pragmatic decisions about how to move forward in making the right tradeoffs in managing technology risks.

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— Curated by Torea Frey, a managing editor in McKinsey Global Publishing based in Seattle

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