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AN ARTICLE A DAY, PICKED BY OUR EDITORS

Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities

How important is a financial institution’s operating model when it comes to implementing generative AI? An operating model is a blueprint for how a company puts strategy into action and is a necessary foundation for scaling gen AI effectively. Financial institutions that successfully use gen AI have implemented tailored operating models that account for the technology’s nuances and risks, write Kevin Buehler and coauthors. In a new article, they describe four operating-model archetypes that have emerged for gen AI in banking, including one with the best record of success. They also provide a checklist leaders should keep in mind as they decide what works best for their organizations. Give it a read and see how the right operating model can help your organization capture the full value of gen AI.

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Scaling gen AI in banking: Choosing the best operating model

Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy gen AI, the right operating model can help unlock its potential.

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Quote of the day

“We are moving into the post-digital age, which means we are not only in a physical world, we are also operating in the digital world that exists now—a virtual world.”

—Philip Kotler, marketing professor emeritus at Northwestern University’s Kellogg School of Management, on the evolution of retail in a recent Author Talks interview

Chart of the day

A chart titled “Intrinsic investors identify an unattractive equity story as the greatest risk to an IPO.” Click to open the full article on McKinsey.com.

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—Edited by Joyce Yoo, editor, New York

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Scaling gen AI in banking: Choosing the best operating model

“We are moving into the post-digital age, which means we are not only in a physical world, we are also operating in the digital world that exists now—a virtual world.”

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﻿Never just tech: Unlocking the full value of gen AI

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Creating value beyond the hype

Never just tech: Unlocking the full value of gen AI