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We’ve seen a lot of unprecedented changes in the workplace in recent years—the Great Resignation being just one example. Through it all, the HR function has played a critical role, and it continues to evolve from a support function to a powerful strategic partner for leadership. In the words of one CHRO, “The pandemic showed HR is as relevant to business success as typical core functions like R&D, sales, or production.” So, what comes next? A new article looks to the future of HR, backed by insight from 80 people leaders.

— Joyce Yoo, digital editor, New York

Reimagining HR: Insights from people leaders

Human resources is playing a critical role in helping organizations respond to the COVID-19 pandemic. Chief human resources officers expect that influence to persist.

Understand new priorities

Quote of the Day

"A really good people analytics function combines the broad view—the broad understanding of organizational research, the broad understanding that this is a field that’s been around for a while, and we know what motivates people—and then brings that to bear to highlight individual facts."

—David Green, managing partner of Insight222, on how HR leaders can use analytics to fill open roles in a recent episode of the McKinsey Talks Talent podcast

Chart of the Day

Shift to health care at home across service categories

See today's chart

Also New

Patients love telehealth—physicians are not so sure

During the pandemic, patients have said that they like telehealth, especially for behavioral-health treatment. But physicians say they are concerned about telehealth’s long-term sustainability.

Understand different perspectives

Why business must heed customer reviews

COVID-19 has made e-commerce more competitive than ever. Paying attention to customer reviews will give organizations a necessary edge.

Understand consumer power

Five things to know about the Chinese logistics market heading into 2022

Insights to guide decision making for private-equity players, logistics companies, and shippers worldwide.

Look to the future

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