The quarter’s top themes

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Top Ten McKinsey Themes │ Second Quarter 2023

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In the second quarter of 2023, our top ten posts from McKinsey Themes look at collaboration overload, the future of the car, and more. At No. 1. is The A to Z on Gen Z, which features articles by Bo Finneman, André Dua, and Kweilin Ellingrud. Read on for our full top 10.

An image linking to the web page “What is Gen Z?” on McKinsey.com.

1. The A to Z on Gen Z

How well do you know Gen Z? The digital-first generation, which comprises people born between 1996 and 2010, is already shaping consumer, workforce, and societal trends—and organizations should pay attention. Cater to the consumer of tomorrow

An image linking to the web page “If we’re all so busy, why isn’t anything getting done?” on McKinsey.com.

2. Take control of your inbox—and your productivity

If you’re reading this, it’s thanks to Ray Tomlinson, an engineer who secured his place as a global icon of the internet by sending the first network email message in 1971. The evolution of emails

An image linking to the web page “Full speed ahead: The automotive sector’s resilience imperative” on McKinsey.com.

3. The future of the car

Over the past 20 years, the automotive sector has navigated a wave of disruptions; in the next decade, changes will come faster than ever—and with greater force and impact, write Kevin Laczkowski, Amuche Okeke-Agba, Andy Voelker, and Brooke Weddle in a new article. Buckle up

4. Why CX leaders use an experience-led growth strategy

Today’s always-connected customers have high expectations from the companies that serve them. That’s why offering best-in-class customer experiences, or CX, is no longer merely a “nice to have” for organizations; in fact, there’s a strong correlation between companies’ CX ratings and their revenue growth. Be bold

5. What new grads can expect as they enter the working world

It’s officially the season of caps, gowns, and stoles—and new grads are gearing up for entry into the world of work at a time when organizations are undergoing massive shifts. Are you ready for what comes next?

6. Buckle up: Succeeding through every stage of the CEO lifecycle

The CEO journey is not an easy one. From the ascent to CEO, to the first six to 12 months of tenure, to the middle years of the role, each phase comes with its own set of challenges, ambitions, and lessons. Step up, start strong, stay ahead

7. Are you stuck in the middle?

Workplace relationships account for 39 percent of employees’ job satisfaction, and relationships with management, in particular, account for 86 percent of workers’ satisfaction with their interpersonal ties at work. Don't lose your most valuable asset

8. The tech trends reshaping fashion

Ritzy red-carpet looks, daring ensembles, and … artificial intelligence? The fashion industry is known more for emerging designers than emerging tech, but fashion players are quickly learning that tech is in when it comes to boosting their bottom line. The runway is digital

9. Working-mom burnout is real—here’s how to combat it

The pandemic brought preexisting inequalities to the fore—and in many cases, exacerbated them. Among them are the structural barriers women and mothers faced, and continue to face, to fully participate in the economy. Support moms

10. The link between trust and value

Your fitness tracker, smart thermostat, and home security system are all part of the Internet of Things (IoT)—or, in simple terms, devices equipped with technologies that connect the digital and physical worlds. Connect and protect

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