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Engaging the evolving US healthcare consumer and improving business performance
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US consumers have become more active in their healthcare decisions and are seeking engagement from healthcare organizations....
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An update on US consumer sentiment: Is growing uncertainty casting a chill on spending plans?
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US consumers remained optimistic about the economy at the beginning of the year, but caution around spending persisted. Here’s...
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Brazil’s economy is stable, but consumers are feeling down
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Despite low unemployment and strong GDP growth, Brazilian consumers are feeling the pinch. Some more than others—McKinsey’s...
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What is e-commerce?
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E-commerce, or electronic commerce, is the buying and selling of goods and services over the internet, on websites, mobile apps,...
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Leading European consumer goods with commercial excellence
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Europe’s consumer packaged goods industry players must achieve and scale commercial excellence to secure revenue, margin, and...
McKinsey Direct
The state of grocery retail in Mexico
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Our latest report with Kantar finds consumers prioritizing value, shifting toward hard discount over traditional trade...
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The ‘value now’ consumer: Making sense of US consumer sentiment and spending
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US consumers’ sentiment and their spending patterns have been out of sync. Here’s how executives can make sense of...
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Asia-Pacific consumer sentiment: A mix of growth and challenges
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Our latest ConsumerWise research finds omnichannel shopping gaining momentum as consumer demand for value purchases persists.
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European consumer sentiment: 2023–2024 archive
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Pessimism about the economy is rising again in Europe. Still, consumers said they plan to spend more this holiday season than...
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An update on US consumer sentiment: 2024
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Consumers are feeling cheerier than they have all year, but that doesn’t mean they will spend with abandon. Here’s...
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The state of grocery retail in Latin America
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As signs of economic stabilization emerge, our latest report in conjunction with Kantar finds that consumers across the region...