An operating model for the next normal is one that continues to generate value through business cycles, managing competitive disruption, increased environmental regulation, and profound economic and social shifts. And to be effective, it will require a workforce with the skills to capture the opportunities and value available from digital and analytics technologies.

We help organizations understand precisely where and how they can maximize operational performance, resilience, and environmental sustainability and identify opportunities for reimagination including through conscious consumption and demand management. Through thoughtful, targeted development of the highest-impact applications of new technologies and workforce capability building, an organization can create a virtuous cycle in which resilience and reimagination drive simultaneous improvements in productivity and environmental sustainability.