Product Development & Procurement

A collaborative approach to design and development steers the creation of new products, services, and software. Our approach, which combines customer, technology, operations, and market insights, along with our partnership with McKinsey Design, creates exciting portfolios of new products and services that deliver the right experience for your customers.

Our innovative methodology to optimize products shifts the focus from design-to-cost to design-to-value, and growth by design. Taking a customer-back approach, and leveraging the best from our design and analytic teams—including deep learning product digital twins—we bring together customer insight and traditional cost levers in new ways, resulting in improved products for both our clients and their customers.

By delivering a holistic transformation of engineering departments, we ensure organizations remain agile, effective, and ready to deal with a rapidly evolving market—including supporting our clients in identifying forward-looking insights through leading benchmarking capabilities.

We leverage proven methodologies to optimize direct and indirect spend categories. A total-cost-of-ownership approach, including considerations of environmental impact, allows us to support clients throughout the entire procurement process to capture the full value available and find new sources of competitive advantage. We also help leading procurement functions leverage the power of analytics, revamp their operating model, and achieve a new step-up in impact delivery.

In a time of rapid innovation, we help clients leverage the broader supply ecosystem to drive process and product development. This results in maximum impact from supplier relationships, using advanced programs to create integrated product and service life cycles.

We guide the creation of a streamlined next-generation operating model, characterized by digital user journeys. By designing agile processes that incorporate source to pay, we help to reduce leakage and to sustain performance to meet future needs.

Harnessing the power of generative AI, Source AI provides the unlock for strategic category management. We help clients reach new levels of efficiency, innovation, and cost savings in their procurement and sourcing functions.

Our Centers of Competence bring expertise in cost engineering, category knowledge, and benchmarking that deliver faster and higher impact with our best-in-class procurement and product-development tools.

Across the globe, ten Design Labs support clients with design-to-value (DTV) efforts, including competitive teardowns, cleansheet costing, training workshops, customer and brand analytics, and idea generation.

We offer client support throughout the entire global sourcing process by leveraging best-cost country (BCC) suppliers. A global team of analysts from five Sourcing Centers, located in best-cost sourcing “hot spot” locations, help provide our clients implementation-level support in global sourcing diagnostics; country and category prioritization; supplier identification and evaluation; supplier bidding, negotiation and selection; and global sourcing organization design.

Find out how we work on site with clients to help them achieve long-term improvement and measurable, bottom-line results. We help strengthen leadership, transform processes, and build capabilities. Learn how we work intensively with clients across all industries and topics to improve performance and produce results: rapid, significant, measurable improvements in productivity, cost, quality, sales, and other metrics.

We take a blended approach to learning, combining assessments with online courses, classroom training, coaching, and group work to create targeted learning journeys for different cohorts. We have a proven methodology focused on creating value.