Operations insights for leaders

Connecting the boardroom to the frontline, transforming operations, and building resilience

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Article
How COOs maximize operational impact from gen AI and agentic AI
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Survey
Breaking operational barriers to peak productivity
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The role of the COO

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Article
Delivering the strategy: The COO agenda
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Blog Post
The COO agenda: Personal operating model
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Blog Post
The COO agenda: Organization and talent
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Blog Post
What is the COO agenda?
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Blog Post
The COO agenda: Vision, plan, and execution
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Digital generated image of multicoloured cubes and spheres connecting between each other. The concept of innovation, science, artificial intelligence and cloud technology. - stock photo
Blog Post
The COO agenda: Stakeholder engagement
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Featured insights

How can I build resilient Operations?

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Article
Today’s industrial revolution calls for an organization to match
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Article
Supply chains: Still vulnerable
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Article
Tech and regionalization bolster supply chains, but complacency looms
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How can I navigate price volatility?

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McKinsey Direct
Spend digital twin: A tool for volatility
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Article
Overcoming challenges in aerospace procurement
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Article
Where procurement is going next
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Article
Outsprinting the energy crisis
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Article
Full-potential procurement: Lessons amid inflation and volatility
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How can digital and analytics solutions help me accelerate and scale growth?

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Interview
How SQM accelerated operational excellence with technology
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McKinsey Direct
Decoding success: How leaders get value from advanced planning systems
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Article
Supercharging product portfolio performance with generative AI
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Article
Building AI-enabled services
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Article
From AI to Impact: Capabilities powering Lighthouses’ 4IR adoption
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Blog Post
Gen AI’s productivity promise: Huge potential but most have not yet reached scaled impact
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Article
How manufacturing’s Lighthouses are capturing the full value of AI
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Blog Post
Making the leap with generative AI in procurement
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Blog Post
2024 tech takeaways for leaders
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Article
The next chapter: Lighthouses shape the Fourth Industrial Revolution
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Article
Deep learning in product design
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Article
Value, speed, and scale: A new era for operations in Asia
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Article
Prepare now for the future of industrial services
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Article
How CEOs can win the new service game
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Paper filing system
Article
Fueling digital operations with analog data
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Decarbonizing Operations

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Article
Decarbonizing logistics: Charting the path ahead
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McKinsey Direct
A new holistic view on circular value chains
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A bank of electric car chargers
Article
Power spike: How battery makers can respond to surging demand from EVs
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Female business professional analyzing packaging while sitting at table
Article
2022 and beyond for the packaging industry’s CEOs: The priorities for resilience
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Article
It’s not easy buying green: How to win at sustainable sourcing
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Am I ready for the surge in capital expenditure?

Steel structure of chemical plant under construction Construction site
Article
Delivering on construction productivity is no longer optional
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Blog Post
How capital project owners can get just-in-time talent for their teams
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Morning meeting at the factory
Article
Training your own capital-project talent
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Article
Capital investment is about to surge: Are your operations ready?
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How can I upskill my workforce and win with talent?

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Article
Is your frontline workforce strategy right for where you are?
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Blog Post
Organizational evolution and getting empowerment right
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Blog Post
Unlocking frontline workforce stability and productivity in operations
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Report - MGI Research
Performance through people: Transforming human capital into competitive advantage
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A brown egg balanced on two forks
Article - McKinsey Quarterly
Gone for now, or gone for good? How to play the new talent game and win back workers
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Article
Navigating the labor mismatch in US logistics and supply chains
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Article
Managing change: What lies behind G&A spend transformation
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The Human Factor in Operations
Collection

The Human Factor in Operations

Insights on challenges across industries

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Article
Where is customer care in 2024?
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Video
Digital transformation to achieve operational excellence
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Chemical plant at dawn in Kawasaki, Japan
Article
A new operations formula for the chemicals sector
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Article
Battery 2030: Resilient, sustainable, and circular
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Article
Crafting an omnichannel value proposition for the e-grocery revolution
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Electric vehicle charging station
Podcast
Batteries included: Building and operating sustainable gigafactories
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Thomas Hansmann, Ying Wan Loh, and Yi Zhou screenshot
Video
Five big technology transformation ideas for oil and gas CEOs
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A bank of electric car chargers
Article
Power spike: How battery makers can respond to surging demand from EVs
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Article
Emerging from disruption: The future of pharma operations strategy
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Article
Harnessing volatility: Technology transformation in oil and gas
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Article
How mining companies reach the operational excellence gold standard
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Have you heard? McKinsey Talks Operations cuts through the noise and uncovers how to create a new operational reality.