Data & Analytics

Data and analytics, particularly AI, can have the power to enhance the way public sector agencies serve their constituents, tackle their most vexing issues, and get the most out of their budgets. Several converging factors are pressuring governments to embrace AI’s potential.

Government agencies around the world are still developing the building blocks of successful AI programs—clear vision and strategy, budget, high-quality available data, and talent. How can governments get past pilots and proofs of concept to achieve broader results? To raise the return on AI spending, we help leading organizations prioritize and deliver high-value use cases while building up the needed data infrastructure, governance, and talent incrementally with each set of use cases.

How we can help

Develop data and analytics strategy

Enable organizations to unlock the value of data and analytics through current-state data assessments, immersive workshops, use-case prioritization and development of a transformation strategy and road map.

Deliver AI use cases with real adoption

Deliver use cases end to end with data integration, data science methods (AI, simulation, etc.), and user adoption with a focus on changing how people work and how decisions are made.

Update data infrastructure incrementally

Help ensure seamless integration with current systems by implementing data updates incrementally to minimize disruption while optimizing performance and laying the foundation for advanced data capabilities.

Build data and AI governance

Collaborate to define data policies, standards, and procedures that can ensure the quality, security, and ethical use of data throughout the organization while navigating the evolving landscape of regulatory requirements.

Case studies

Real-time insights

Partnered with a state’s department of health in its COVID-19 response

We developed data-driven decision-making infrastructure and provided near real-time updates across all critical metrics for a US state government to support its end-to-end pandemic response, leading to record-time setup and expansion of testing and vaccination network.

Fraud prevention

Implemented data and analytics transformation for fraud detection at an unemployment insurance agency

We helped a large state unemployment insurance agency accelerate benefits to more than 100,000 workers by clearing more than two million backlogged claims and helped the agency defend against about $5 billion in fraud through an analytical and digital transformation. The transformation resulted in a 25 percent productivity improvement and a 27 percent customer satisfaction improvement.

Scenario planning

Used AI to bolster government industrial base resilience

We built a supply chain scenario-planning model that led to updated procurement strategies, demand signals shared with the broader industrial base, and investments identified to expand and improve existing capabilities through dynamic forecasts and drill-downs.

Featured capabilities

Data Delivery & Transformation

We help clients capture the value of data transformation at speed and scale. Together with QuantumBlack, AI by McKinsey, and McKinsey Technology, we create the infrastructure, processes and culture that turns data and analytics into new sources of competitive advantage.