How We Help Clients

On-demand consumer insights
Accelerating paths to growth
Maximizing revenue potential
Enhance the consumer experience
Transform digital and tech
Make operations leaner, faster, and greener
Gain organizational agility for business resilience

All impact stories

Increasing sales for a global apparel brand on a U.S. online marketplace
Establishing a marketplace technology platform at a major retailer
Building a new omnichannel business for a large Chinese grocer
Boosting marketing return on investment
Optimizing the supply chain for an international nonfood retailer
Renewing store formats for a major grocery retailer

Featured insights

Brunette woman in sportswear doing the Natarajasana pose or dancer's pose
Report

Sporting Goods 2025—The new balancing act: Turning uncertainty into opportunity

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A couple sits at a wooden table, engrossed in planning a trip. They are looking at a laptop displaying a travel website and a paper map in a casual home environment.
Article
An update on US consumer sentiment: Is growing uncertainty casting a chill on spending plans?
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A translucent digital cube reveals a nested internal structure of glowing blue lines and pathways.
Article
Eight tech-forward imperatives for consumer CTOs in 2025
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A pocket watch encased in a block of ice and set against a deep blue backdrop.
Report
The State of Luxury: How to navigate a slowdown
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Woman standing in abstract 3d maze.
Report
The State of Fashion 2025: Challenges at every turn
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A cheerful group of senior friends strolling down a European sidewalk, engaged in conversation and carrying shopping bags.
Article
State of the Consumer 2024: What’s now and what’s next
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Helping Starbucks design stores that are inclusive for all
Case Study
Helping Starbucks design stores that are inclusive for all
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Our people

Becca Coggins
Gemma D’Auria
Pavlos Exarchos
Bruno Furtado
Tom Kilroy
Franck Laizet
Simon Land
Ben Mathews
Rohit Razdan
Emily Reasor
Daniel Zipser

Featured Collection

The state of grocery retail
Collection

The state of grocery retail

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Podcast

McKinsey on Consumer and Retail Podcast
Collection

McKinsey on Consumer and Retail Podcast: Insights from experts on business and management

Keep Exploring

overhead view of beverage packaged goods assembly line
Consumer Packaged Goods
Periscope by McKinsey
Periscope by McKinsey

 

Move from plans to progress.

Move from plans to progress.

Connect with our Retail Practice