Retail Insights
Featured Insights
Article
From cost center to competitive advantage: Modernizing reverse logistics with AI
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By using AI and automation to redesign reverse logistics, retailers can convert $200 billion in annual costs into business value.
Article
State of grocery retail MENA 2026: Managing the growth paradox
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Consumer confidence in the Middle East and North Africa is rising, but retail momentum is not. Ten trends can help grocers navigate...
Article
Merchants unleashed: How agentic AI transforms retail merchandising
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Agentic-AI-empowered merchants will spend less time reporting and more time strategizing. But getting there will require new...
Article
What US consumers want from restaurants in 2026
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A new McKinsey analysis shows how cost consciousness, shifting tastes, and channel choices are reshaping the US restaurant landscape...
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Asia–Pacific consumer sentiment: Stability, selectivity, and spending shifts
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Easing inflation and shifting confidence are reshaping how consumers spend—and how companies should prepare for what comes...
The State of Grocery Retail Europe 2025
Podcast
Collection
McKinsey on Consumer and Retail Podcast: Insights from experts on business and management
McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.