Andrew is a senior partner in McKinsey’s Toronto office and has been with the firm for over 25 years, serving a wide range of clients in banking, tech/telecommunications, retail, and the public sector on corporate strategy, growth, digital transformations, customer and citizen experience, and margin improvement. Andrew co-led McKinsey's research into Public Sector leadership, and on Canadian economic growth. Andrew has held multiple leadership roles at McKinsey. Currently, he co-chairs one of the firm’s personnel committees and serves on our Shareholders Council, our global governance board. Andrew previously led McKinsey’s Global Public Sector Practice and was the managing partner of McKinsey’s Canadian practice.
Examples of Andrew’s recent client experience include the following:
- partnering with a global bank on merger integration and growth strategy
- helping redesign the delivery of key governmental service journeys by deploying digital and analytic tools and standing up new agile ways of working
- supporting the stand up of a new investment attraction agency for a provincial organization
- building a product platform and agile organization for a financial services organization needing to digitize key banking journeys
- architecting a simplification program for a global telco to leapfrog on customer experience
- working with a leading retailer on cost transformation, including procurement, supply chain, labor, and automation
- designing a digital marketing organization and playbooks for a global bank that improved its digital marketing ROI threefold
- driving a multiyear sales transformation for a cable company to deliver $1 billion in incremental annual revenue in its key channels
Andrew sits on the board of directors for Right to Play, a global not-for-profit organization that uses play to empower vulnerable children to overcome the effects of war, poverty, and disease. Previously, Andrew served as chair of the board of trustees for the United Way Greater Toronto. In his free time, Andrew enjoys exploring the Canadian wilderness with his family.