Public Sector
Helping governments dramatically improve their capacity to deliver for people
Public sector organizations are key to societal and economic progress and wellbeing. For over 70 years, McKinsey has worked alongside government organizations to improve the lives and livelihoods of their communities, driving transformations that have a significant, positive impact on society. By combining a highly collaborative working model with data-driven insights and leveraging technology solutions to unlock the full potential, we provide an approach tailored to each client’s needs.
Our work spans multiple sectors and functions, including digital and analytics, operations, organization, and strategy. We work end-to-end—from diagnosis to delivery of lasting impact—together generating tangible results that are improving the lives of people worldwide.
Featured
Article
Stand and deliver: Three imperatives for civil servants
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Today’s governments face increasing obstacles to achieving their primary mission: serving the public. Refreshed management approaches and new technologies can help.
How we help clients
Citizen Experience
Collaborate with government agencies to ensure that they can deliver an exceptional customer experience, including through our distinctive user experience (CX) benchmark and insights.
Digital & Analytics
Work with government agencies to achieve even greater potential through use of data, analytics and cutting-edge solutions, including generative AI and Cloud-native tools.
Government Operations & Productivity
Elevate government performance to achieve ambitious program goals and transform operations by deploying a holistic approach across people, process, and technology.
Reinvesting in Economies
Support government agencies around the world to deliver sustainable and inclusive economic growth that strengthens local workforce and competitiveness
Talent & Capabilities
Assist government agencies to become talent-first public service organizations and realize the potential of their workforce in delivering public service excellence
More from this practice
US State & Local Government
We offer the best of McKinsey’s public- and private-sector experience to help our US state and local government clients dramatically improve their capacity to deliver positive outcomes for the communities they serve.
McKinsey Center for Government
The McKinsey Center for Government is a new global hub for research, collaboration, and innovation in government performance.
Impact stories
Transforming a national housing agency
Supporting a government agency to improve its operational performance and morale.
Advancing childhood literacy in Brazil
Raising reading proficiency to 85 percent by balancing support and accountability for educators.
Boosting agricultural productivity in North Africa
Helping boost agricultural productivity, exports, and raise subsistence farmers out of poverty.
Blog Post
JobsOhio and the long-term, innovative revitalization of a state’s economy
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How did Ohio become a destination for business growth? A new program turned the state’s economy around, with some help from McKinsey.
Case Study
Made in Africa: Catalyzing stronger, sustainable, and inclusive economies
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Manufacturing is the bedrock of a growing economy. Foreign direct investment can play a key role in nurturing this sector to accelerate sustainability and inclusion in emerging economies.
Case Study
How a government agency is preparing workers to thrive in the skills-based economy
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Australia’s Department of Regional New South Wales, a government agency supporting rural communities across the state, has worked with McKinsey to build a future-ready workforce.
Featured insights
Collection
The US government’s productivity improvement opportunity
This series explores McKinsey’s finding of roughly $750 billion annually that could be saved while keeping US government services...
Collection
Reinvesting in America, December 2023
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Helping governments renew the sources of economic strength and deliver for their people.
Article
Unlocking the potential of generative AI: Three key questions for government agencies
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Government organizations may seek to jump on the gen AI bandwagon, but the technology’s complexities could sideline their...
Our people
Andrew Pickersgill
Senior PartnerToronto
Global leader of McKinsey’s public sector work with the mission to improve individuals' lives, livelihoods, and health...
Damien Bruce
Senior PartnerMelbourne
Leads McKinsey’s Health & Public Sector Practice in Asia, with a focus on health, aged care, social services, infrastructure...
Hrishika Vuppala
Senior PartnerSouthern California
Leader in the global digital and analytics work for our Public Sector and Healthcare clients with a focus on driving innovative...
Jonathan Dimson
Senior PartnerLondon
Leads McKinsey's Social, Healthcare, and Public Sector Practice in Europe and focuses on helping organizations to restructure,...
Maya Horii
Senior PartnerTokyo
Advises public sector agencies on economic development, digital and sustainability transformation, and partners with Japanese...
Rima Assi
Senior Partner and Managing PartnerAbu Dhabi
Leads the Abu Dhabi office in the UAE; a core leader of our efforts in public finance and investments; globally coleads our work...
Scott Blackburn
Senior PartnerWashington DC
Works with US federal departments using commercial best practices to solve the government’s toughest problems
Tarek Mansour
Senior PartnerDubai
Counsels leaders on strategy and performance transformations; has over two decades focused on improving ROI for corporations...
Featured webinar series
A Public Sector “How to” Series
Rooted in the theme of “how to,” our monthly sessions focus on fostering mindsets that inspire action among public sector leaders around the world. These sessions feature insights from former government leaders who have walked in your shoes and from our McKinsey experts, sharing our top insights, capabilities, and client services.
Keep exploring
McKinsey’s work for social sector, healthcare, and public entities
Supporting those who serve society
Education
Improving outcomes for students, schools, and systems.
Social Sector
Helping leading institutions identify solutions to major societal challenges and improve the health, lives and livelihoods of people around the world