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David Fuller

PartnerChicago

Helps retail and consumer packaged goods companies unlock step changes in outcomes—from strategy through to implementation—especially on strategy, people, and organizational topics

David is a partner in McKinsey’s Chicago office and a leader in the consumer sector. He has extensive experience working with retail and consumer packaged goods clients to unlock step changes in outcomes—from strategy through to implementation. He serves as a leader of our Consumer People & Organizational Performance Practice, publishing on the future of enterprise, the rewired organization, and frontline talent.

Examples of David’s recent client experience include the following:

  • leading the operating-model transformation of a global retailer, including establishing new structures, ways of working, and accountabilities
  • leading the growth strategy for a high-performing specialty retailer, including identifying new growth spaces and a new operating model
  • leading the transformation for a large global consumer packaged goods organization, including new structures, operating models, and capabilities

David lives in Chicago with his wife and three boys. He is a graduate of Harvard University and University of Michigan. He taught high school math in Detroit before joining McKinsey.

PUBLISHED WORK

How retailers can build and retain a strong frontline workforce in 2024,” McKinsey & Company, July 2024

How consumer companies outcompete: High-performing operating models,” McKinsey & Company, October 2023

What’s on the menu: Revenue growth techniques for restaurants,” McKinsey & Company, June 2023

Cooking up extraordinary growth for restaurants during a downturn,” McKinsey & Company, January 2023

How retailers can attract and retain frontline talent amid the Great Attrition,” McKinsey & Company, August 2022

The beauty battleground: The sprint to win on services,” McKinsey & Company, July 2022

The Great Attrition in frontline retail—and what retailers can do about it,” McKinsey & Company, July 2022

PAST EXPERIENCE

Teach for America
High school math teacher – Detroit

EDUCATION

Harvard University
A.B.

University of Michigan
M.Ed.