Enoch is a core leader of Leap by McKinsey, helping organizations in Greater China build and scale new businesses. He focuses on the financial-services industry, helping Asia’s largest banks and insurers increase distribution effectiveness, improve customer experience, and launch new businesses. Collaborating with his clients, he helps them adopt a human-centered design approach to create a differentiated customer experience, and develops tailored approaches to helping companies drive value at the intersection of business, design, and technology.
Examples of Enoch’s recent client work include the following:
- helping a leading global bank launch a new financial-planning business in Asia
- launching a new digital direct platform for a leading global insurer
- developing an omnichannel model for a leading financial institution