José Ricardo is a leader in McKinsey’s Consumer Practice, with deep expertise in large-scale transformations. He drives growth strategies, operational improvements, and AI and digital transformations for leading retail and consumer goods companies. José Ricardo helps clients navigate complex challenges and achieve substantial, sustainable growth through changes in processes, ways of working, and AI and digital capabilities. His focus areas include strategy, operating model, merchandising, operations, and AI and digital transformations.
Examples of his client work include:
- transforming the store operating model of an iconic non-food retailer, accelerating top-line growth and increasing productivity
- shaping the AI strategy of a leading retailer to evolve core customer and operational domains
- crafting the growth strategy of an iconic food and beverage company to double its business over the next five years
- leading the largest enterprise agility transformation for a top grocery retailer