Insights on Healthcare
Read McKinsey’s latest insights on the changes that matter most for navigating the future of healthcare.
Provider Insights | Payer Insights | Healthcare Services & Technology Insights | Business Building in Healthcare | Consumer Health Insights | Behavioral Health Insights | Public Health Insights
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Harnessing AI to reshape consumer experiences in healthcare
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AI-powered solutions can unlock insights from previously inaccessible data and enable consumer engagement and personalization at an unprecedented scale, in turn lifting healthcare business outcomes.
Most recent articles
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Reimagining US employer health benefits with innovative plan designs
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The US employer health benefits market has the opportunity to attract some 12 million members by offering innovative products...
Blog Post
Principles for provider investments in 2025
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Refocusing on creating long-term capabilities is critical for lasting growth.
Article
The pulse of nurses’ perspectives on AI in healthcare delivery
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Nurses are cautiously enthusiastic about AI. They are eager to share their knowledge of patient priorities in developing AI-powered...
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Reimagining healthcare industry service operations in the age of AI
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Healthcare payers, care delivery organizations, and governments have many opportunities to improve consumer experiences and bolster...
McKinsey Healthcare Blog
Fresh takes on the hottest topics in the healthcare industry
Collection
The Future of Nursing: McKinsey’s Frontline Insights
McKinsey research on the nursing workforce has yielded invaluable insights into the challenges confronted by nurses both in the...
Collection
McKinsey on Healthcare: Innovate to thrive
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A selection of recent articles exploring ongoing uncertainties within the US healthcare industry in 2023 and the opportunities...
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McKinsey Insights on Healthcare Consumerism: Trends and Perspectives
McKinsey’s extensive research into healthcare consumerism provides insight into the continually evolving opinions, preferences,...
Collection
McKinsey on Healthcare Podcast
A new series of podcasts around transforming healthcare
Podcast
Unlocking the power of price transparency data
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Is the future of healthcare consumer-centric?
Podcast
Speaking to hearts and minds in healthcare
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The power of the spoken word can be a messenger for change.
Podcast
Beyond the numbers: Creating a more diverse future for health
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A conversation about leadership, visions for a future of integrated healthcare systems, and the clear benefits of more diverse...
Podcast
Meeting the member where they are: What is the future of health equity?
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A conversation about addressing the well-being of underserved patient populations and ensuring zip codes are not a key predictor...
Article
Revitalizing organizational health in the care delivery sector
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The care delivery sector continues to navigate challenges following the height of the COVID-19 pandemic. Meaningfully improving...
Article
The physician shortage isn’t going anywhere
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Physicians shed light on the factors that are pushing them out of the workforce and the changes that could make them stay.
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German healthcare in the postpandemic era: Physician insights
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A survey of doctors in Germany offers insights into how they feel their work has changed since the COVID-19 pandemic began, where...
Article
Digital transformation: Health systems’ investment priorities
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Health system executives globally view digital and AI transformation as crucial to overcome many challenges, a new survey reveals,...
Article
Reimagining US employer health benefits with innovative plan designs
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The US employer health benefits market has the opportunity to attract some 12 million members by offering innovative products...
Article
The future of Medicare Advantage
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The Medicare Advantage program is undergoing its biggest shifts in more than two decades. Payers can take steps now to mount...
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The AI opportunity: How payers can capture it now
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AI and automation could lower administrative and medical costs and increase revenue. But payers have yet to mobilize to transform...
Article
How price transparency could affect US healthcare markets
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Price transparency is one of several industry innovations that is increasing the potential for consumerism in US healthcare.
Article
Reimagining healthcare industry service operations in the age of AI
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Healthcare payers, care delivery organizations, and governments have many opportunities to improve consumer experiences and bolster...
Article
Generative AI in healthcare: Adoption trends and what’s next
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Surveyed healthcare leaders say their organizations are eager to use generative AI to help enhance how healthcare stakeholders...
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Scaling national e-health: Best practices from around the world
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We examined best practices from around the world to identify proven ways to implement e-health successfully. These insights could...
Article
The potential benefits of AI for healthcare in Canada
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Integrating AI into Canadian healthcare could help simplify administrative work; improve system management, care quality, and...
Article
Revitalizing organizational health in the care delivery sector
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The care delivery sector continues to navigate challenges following the height of the COVID-19 pandemic. Meaningfully improving...
Article
Digital transformation: Health systems’ investment priorities
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Health system executives globally view digital and AI transformation as crucial to overcome many challenges, a new survey reveals,...
Article
Value creation through business model innovation in US healthcare
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Innovative business models in US healthcare are creating substantial value, but much opportunity remains, even among the fastest-growing...
Article
How to bridge the experience gap by supporting nurses of all tenures
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With leaving still on nurses’ minds, organizations that address the varying needs and preferences of nurses of all tenures...
Article
Consumers rule: Driving healthcare growth with a consumer-led strategy
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Consumers are increasingly discerning about where, how, and from whom they receive healthcare. Healthcare can learn from other...
Article
Healthcare in Latin America: What are consumers looking for?
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A survey of more than 4,200 people paints a picture of typical healthcare consumers in Latin America, including their tendency...
Article
Consumers’ perceptions of their health-related social needs
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Healthcare ecosystem entities can use insights gleaned from a US consumer survey of health-related social needs to inform policies...
Article
Meeting changing consumer needs: The US retail pharmacy of the future
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In the face of industry headwinds, pharmacies can work to make the most of their distinct advantages to meet shifting consumer...
Article - McKinsey Health Institute
Working nine to thrive
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Better aligning employment with modifiable drivers of health could unlock years of higher-quality life and create trillions of...
Article
Understanding and prioritizing nurses’ mental health and well-being
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More than half of surveyed nurses in the United States reported symptoms of burnout. Employers can take additional steps to better...
Article - McKinsey Health Institute
Reframing employee health: Moving beyond burnout to holistic health
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A new McKinsey Health Institute survey across 30 countries offers insights into how organizations can help create a workplace...
Article - McKinsey Health Institute
Gen Z mental health: The impact of tech and social media
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A new McKinsey Health Institute survey finds that Gen Z’s social media engagement can feel negative but can also help with...
Article
Public health’s inflection point with generative AI
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Public health organizations can responsibly use generative AI to improve service delivery, bolster outbreak preparedness, accelerate...
Article
Future-proofing health systems for climate risks and pandemics
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Climate change and infectious-health risks are threatening health systems across the globe. High-impact investments that address...
Article
The end of the COVID-19 public health emergency: What’s next?
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As a raft of federal COVID-19 support interventions and regulatory waivers expire, healthcare providers, payers, and other private...
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Virtual health for all: Closing the digital divide to expand access
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Affordable broadband with wraparound support could expand access to cost-efficient virtual health for underserved communities....